Mental Health Support

New Children and Young Peoples Mental Health Support Leaflets

Mental health support for children, young people and families during COVID-19 - Leaflet 1Mental health support for children, young people and families during COVID-19 - leaflet 2Mental health support for children, young people and families during COVID-19 - leaflet 3

New Mental Health Leaflets 

Getting the right mental health support for you during COVID-19Five ways to Wellbeing Where you can find mental health support during COVID-19

VitaMinds (formerly the Let's Talk IAPT service)

If you are suffering from anxiety, depression, post-traumatic stress disorder, low mood or excessive worry, VitaMinds can provide you with advice, guidance and support. We take the time to understand and listen to what you need to get back on track.  We provide a range of evidence-based talking therapies as well as guidance and advice on community services that can support you in your local area.

VitaMind contacts:

Website  - You can access the VitaMinds website using this link where you will find details about the service, the support available and details to how to refer yourself

Self referral form - CLICK HERE to go straight to the VitaMinds SELF REFERRAL FORM

Phone - Using one dedicated telephone number – 0330 094 5595 - we have a team of professionals ready to assist the patient from 8am-8pm Mon-Fri and from 9am-12.30pm on Saturday.

Partners join forces to support mental health during the Coronavirus outbreak

Councils, police and the NHS across Leicester, Leicestershire and Rutland are coming together to encourage residents who are experiencing mental health concerns during the coronavirus pandemic to seek support.
By visiting the Start a Conversation website – – residents will be able to find a range of information on services that can provide help during a crisis, as well as how to maintain good mental health and provide support to family and friends.

Counselling service guidance for the public on the mental health and wellbeing aspects of coronavirus (COVID 19) outbreak

During this time, you may be bored, frustrated or lonely. You may also feel low, worried, anxious, or be concerned about your health or that of those close to you. Everyone reacts differently to events and changes in the way that we think, feel and behave vary between different people and over time. It’s important that you take care of your mind as well as your body and to get further support if you need it.  CLICK HERE for the link

Looking after your mental health

Having good mental health helps us relax more, achieve more and enjoy our lives more. We have expert advice and practical tips to help you look after your mental health and wellbeing - please click here for the link to Every Mind Matters.  There are links to Children's and Young Persons mental health help too using the link.

Every Mind Matters icon.jpg

24 Hour NHS phone support for all urgent mental health needs

0808 800 3302

Leicestershire Partnership NHS Trust has launched a dedicated phone line* so that people of all ages in Leicester, Leicestershire and Rutland can access urgent NHS mental health support directly.

The new mental health Central Access Point  (CAP) phone service, which went live on Friday, links callers with call handlers and clinicians who can assess their needs and advise, support, signpost or refer them directly to the appropriate service.

Let's Talk - Wellbeing

Let’s Talk – Wellbeing is a service that provides psychological assessment and treatment for what are known as mild to moderate common mental health problems, which 1 in 4 of us suffer with at some stage in our lives. It is not uncommon to experience changes in moods, stress levels and emotions, especially when there may be pressures and changes going on in your life. Your physical health may also affect your mood and stress levels. Talking with a qualified therapist can provide a chance to help to think through what is going on and develop some ways to help move forward.

You can now self-refer to the Let’s Talk – Wellbeing by completing the online self-referral form at IAPT Self Referral Form

Mood self-assessment quiz

The mood self-assessment quiz is suitable for people aged 16 or over.

It uses questions that GPs often use to assess whether someone is anxious or depressed. It also includes links to useful information and advice on mental wellbeing.

The quiz is not designed to replace an appointment with your GP.

There are 18 questions altogether. With each one, you'll need to think about how you've been feeling over the past two weeks.

If you have concerns about your mental wellbeing, you'll find lots of tips and advice on dealing with stress, anxiety and depression in the MoodZone.

You should also consider making an appointment with your GP. You may like to take a printout of your quiz results along, but bear in mind that your GP won't be able to use them to make a diagnosis.

You can monitor any ups and downs of your mood by revisiting this self-assessment quiz at any time.



free phone 0300 3230 189 Single Point of Access

Self Referral Form

Leicestershire FOCUSLINE 

Struggling with your mental health? Feeling distressed? Not able to cope with your emotions? Don't know where to turn for help? Call

Freephone 08000 27 21 27 

Text 07537 404695 


Open 5pm to 1am - 7 days a week, 365 days a year.

Free on-line counselling for CYP in LLR (self-referral) -‘Kooth’, one option for your patients (jointly funded by Public Health and the CCG)

Better Care TogetherFuture in Mind - Emotional, Mental Health and Wellbeing Services for Children and Young People - Find out what's available in Leicester, Leicestershire and Rutland Future in Mind Service User Leaflet

What is Kooth? 

Children and young people aged 11-18 can now access counselling online through a locally commissioned Kooth website is an award winning FREE online counselling and wellbeing service, providing emotional and psychological support and advice for children and young people. is Anonymous, Confidential, Safe and Easy to use – Young people can make up their username when they sign up and chat privately with a trainer counsellor, or get involved in our magazine and online community or through our forums.

Available when young people need it – 24 hours. Messaging and chat rooms open till 10pm – 365 days per year to drop in and talk to someone. Counsellors are available from 12 noon till 10pm, Monday to Friday and from 6pm-10pm on Saturday and Sunday.

Professional and personal – Young people can read about and choose which counsellor to contact. All the online counsellors are qualified, experienced and have enhanced DBS checks.

Flexible – Young people have the choice to drop in when they want, or if preferred can arrange a booked time to talk with a counsellor.

A joined up service –links with schools, community based services and health services to make sure young people get the best help they need at the time they need it.

Combat Stress Helpline

The Combat Stress Helpline is a new and innovative Rethink service for Veterans, their families and friends. The Combat Stress Helpline is open 24/7 and provide emotional support, a listening ear, signposting service and a range of information to people of all ages. The Combate Stress Helpline is available to people throughout England, Scotland, Wales, Northern Irelnad and is accessed by a national freepone number 0800 138 1619. The Combat Stress Helpline is delivered in partnership between Rethink, Combat Stress UK and The Department of Health.


Local contact: 01952 822753 (Nicky)

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