Repeat Prescriptions 

Before Ordering your Repeat Prescription please take a minute to double check that you need ALL the medicines on your repeat prescription  Medicine Waste / Medicine Review

A note about ordering medication using SystmOnline:

If you are unable to order you medication due to the system displaying a future due date this means you do not have to order your medication monthly at the moment as a batch of your monthly prescriptions have already been sent to your nominated pharmacy until the future date displayed on the system.

The practice requires 48 hours' notice for a repeat prescription to be issued and if COLLECTING FROM A PHARMACY - PLEASE ALLOW A FURTHER 2 WORKING DAYS BEFORE COLLECTING.  Pharmacies are experiencing a huge volume of prescription requests at the moment.  Please allow more time before you collect your prescription or call beforehand to make sure it is ready to collect prior to making a journey. 

We accept repeat prescriptions by the following methods:

  • Online via the link at the top of this page. In order to use the Internet booking and Repeat prescriptions facility you will have to come into the Health Centre to pick up a Web registration document
  • In person

But not by telephone 

Some important information regarding prescriptions:

Where possible we have moved patients who are stable on their repeat medication onto the Electronic Repeat Dispensing System (eRDS).

There are some items that we can't send via eRDS and you will have to continue to order when needed eg test strips, controlled drugs

This means that we have sent a set of repeat prescriptions in advance to your nominated pharmacy eg 3 x 1 months prescriptions

This will save you having to order your medication from the practice each month and instead you can go directly to your nominated pharmacy to collect your prescription when it is next due 

As advised by the NHS, we are not increasing the treatment duration on prescriptions as we want to support pharmacies being able to maintain their supplies

Prescriptions process explained

Items previously ordered but not a regular repeat 

If you wish to order a medication which you have had previously but do not order regularly, eg. an inhaler which you only order every few months, please give reasons why you want the medication and what you want it for and the request will be passed to the doctor for consideration. Please allow up to 48 hours as usual for the prescription to be ready but bear in mind that the doctor may want to see you or speak to you before issuing the item.  

Ordering early for holidays

In order to prevent over-prescribing of any medication, our system keeps track of when and how much medication is prescribed for each patient. It will not therefore routinely allow early printing of prescriptions. 
However we do understand that there are some occasions, for example if you are going on holiday, when you may need your prescription early. If this is the case please let us know so that we can try and arrange this for you. 

Repeat Dispensing

Repeat Dispensing is a convenient way to get your medication. Instead of sending your repeat request here each month, you get a whole batch of scripts which last for six months. You take these to any of our designated pharmacies detailed below and they will dispense your medication each month without you having to involve the surgery. Most people who are stable on long-term repeat medication are eligible for this scheme. Please ask your doctor or a receptionist for more details.

We can arrange for Boots (Ashby branch), Dean and Smedley (Ashby branch), Tesco (Ashby branch) or Ashby Pharmacy (The Green, Ashby) to collect your prescription so that you can go straight to the chemist to pick up your medication. (This is a free service). 

Patients who are housebound and live in Ashby can arrange with the chemist to deliver these prescriptions - a small charge may be incurred. 

Please Note - Repeat prescription requests are designed to assist patients on regular long-standing medications only. All requests for repeat prescriptions will be seen and verified by the doctor and therefore, only requests from patients entitled to receive repeat prescriptions will be accepted. If you are in any doubt as to whether this applies to you, please check with the surgery. 

Setting up Repeat Prescriptions 

Still ordering your prescriptions every 28 days?  How would you like to order your prescription only twice a year?  Interested, then CLICK here Repeat Dispensing Newspaper. Complete this form and hand into Reception RD Form

Ordering online

All medication prescribed by the GP on a repeat basis can be ordered online via SystmOnline.  Once logged in you will see the date when you last requested your medication.  Please do not order your medication any earlier than two weeks before your medication is due.  **PLEASE NOTE THE CLINICAL SYSTEM will not allow you to order any Repeat Dispensing (batches of medication) earlier than two weeks before your next batch is due.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appointment without delay to avoid unnecessary delays to further prescriptions.

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