Results of Tests and Investigations
Please ring for test results after 11:00 in the morning. This will avoid the early morning telephone rush.
Each day the doctors look at the incoming test results and comment on whether they are normal or whether they wish to take further action. When you ring to ask for your test results the receptionist will bring up your records and let you know what action, if any, the doctor has requested.
They will either tell you:
- The results are 'Normal, no action'
- 'Please make an appointment to see the doctor'
The receptionists cannot say any more than this and as they are not medically qualified they cannot tell you why the doctor wishes to see you. Please do not embarrass them by asking why you need to make an appointment.
On the rare occasion that a doctor feels he or she needs to see you urgently about a test result then he will ask his secretary to telephone you.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Patients aged 11 years and over are subject to the same confidentiality. The person accompanying the patient or the patient themselves must contact us for any test results. If a receptionist cannot acertain who accompanied the patient to their diagnostic test appointment they will need to seek consent from the patient to give out test results. If the patient is not with you at the time of the call you will be asked to call back when the patient is with you.
A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. For example, a blood test can be used to:
- assess your general state of health
- confirm the presence of a bacterial or viral infection
- see how well certain organs, such as the liver and kidneys, are functioning
A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm and the usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The childs hand will be anaesthetised (numbed) with a special cream before the sample is taken.