NHS Friends and Family Results

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment	Date
I just want to feedback on the pharmacist on duty today 5/3 at around 2pm curly hair. I went for the sit and wait. I was sent through to the pharmacy and she was so kind could see I was poorly and just looked after me. So thankyou very much.	Tuesday 5 March
You advise us to order prescription via your online system, you can't log in you can't reset up your account,and to top it it off you ask your staff for assistance and all you get is I can send you a link , have you not thought that when you ask for help it's because your patients need help , because of this when I go into hospital Thurs 8th Feb I now have to tall the heart surgeon I have not had my meds since 3nd of Feb . Thanks for your help Not	Friday 2 February
I find Dr Sanganee very approachable and trustworthy.	Wednesday 17 January
New sit and wait system doesn’t work for all. Phone triage surely more effective. Especially for children’s	Tuesday 9 January
I have always received excellent service from everyone at Castle Medical Group . Everyone is helpful and thorough and perform their job duties to the fullest extent.	Monday 8 January