New Patients

Register as New Patient

We invite prospective new patients to come down to the Health Centre to fill in a Registration Form (for patients who have been registered with the NHS previously). One person can fill in a Patient Registration Form for each family member. You will also need to bring with you two forms of ID for all patients over the age of 16 (ID Requirements).  If you are registering a new baby who has never been registered with an NHS GP previously, please complete a Newborn form.

For patients taking medication, once registered we ask that you make an appointment see a GP when your first prescription from us is due.

Practice Area

In order to register you must live within the practice area. As our practice population continues to grow due to the increasing number of building developments in the area, we have made the difficult decision to change our practice boundary from 1st Spetember 2020.

For patients who are currently registered with the practice whose current address is in one of the areas no longer in our boundary, we would like to reassure you that you will not be asked to move GP and you will still be able to access services from Castle Medical Group.

Our boundary covers the following areas:

  • Ashby 
  • Packington 
  • Smisby 
  • Boundary (as far as the Water Tower) 
  • Moira (BUT NOT including Shortheath or the Donisthorpe side of Measham Road and Moira Road)

The following areas are not eligible to join our practice:

  • Donisthorope
  • Oakthorpe 
  • Measham 
  • Shortheath 
  • Some areas of Moira - We do not accept new patients from the Donisthorpe side of Measham Road and Moira Road
  • Blackfordby 
  • Norris Hill - including Boothorpe and the Conkers side of Blackfordby Lane
  • Normanton-le-Heath 
  • Lount 
  • Coleorton 
  • Newbold 
  • Worthington 
  • Ravenstone

If an existing patient moves to a new home which is outside our practice boundary we will have to ask you to register with another practice.  Due to the pressures of new housing leading to our list size increasing constantly, we are unable to make any exceptions to this rule.

Change of address form

This must be accompanied with proof of your new address please for each adult over the age of 18.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

The Health Centre has four toilets for the disabled and a lift for easy access to the first floor consulting rooms and treatment rooms, three disabled car parking spaces at the front of the building and more towards the rear of the building.  

Please note that although we are able to accommodate wheelchairs and indeed, have some wheelchairs for use in the lobby, we are not able to accommodate motorised scooters inside the Health Centre and we ask that you park these in an appropriate place outside in the car park.  

If you need assistance with accessing the Health Centre and are unable to bring someone along with you to help, please let the receptionist know when you book your appointment and we will make every effort to help.