Consent

We have made some changes around consent and confidentiality following National guidance. Whilst this is not law, these are strong recommendations from our national bodies. 

Online records consent 

Up to 10 years of age the parents / carers of our younger patients can have *proxy access to book appointments, order medication and view the child’s medical record.

Please use this form to request proxy access for a child up to the age of 10 years old - Online access form over the age of 16 including proxy.pdf

Patients aged 11 and 12 years of age inclusive

Following receipt of a completed application form (see below for link) the patient will be contacted by a member of our team.  They will be asked about whether they give their consent for a parent or carer to have proxy access (access on their behalf) as all patients have to be given the option to refuse consent for proxy access.

If consent for access is agreed with the patient,  proxy access for parents / carers will be for booking appointments and ordering medication ONLY and this proxy access will be removed on the child's 13th birthday or if they ask for proxy access to be removed, whichever is sooner.

Please use this form to request proxy access for 11 and 12 year olds - On Line Proxy Access 11 -12 year olds.pdf

Patients ages 13 to 15 years of age inclusive

We no longer provide SystmOnline access for this patient age group due to the manner in which our clinical system requires us to gain patient consent.

Patients in this age group should register with the NHS App.  

*Proxy access for parents / carers will ONLY be given for MEDICAL REASONS and always at the discretion of the GP. Usually the patient is unable to make medical decisions by themselves due to a medical condition. This access is given on a case by case basis. 

Patients ages 16 years and over

Patients should apply for access in their own right using their own email address and own mobile number. No shared email addresses or mobile numbers are allowed.

Access will be to book appointments, order medication and view medical records.

*Proxy access for parents / carers will ONLY be given for MEDICAL REASONS and always at the discretion of the GP. Usually the patient is unable to make medical decisions by themselves due to a medical condition. This access is given on a case by case basis.

Please use this form to request access if you are aged 16 years and over - Online access form over the age of 16 including proxy.pdf

* Proxy access was developed to allow someone other than the patient (often used by the parents or recognised carers of young children and the registered carers of adults) to access and manage parts of their GP online services account. The proxy is given their own online access account (rather than using the patient’s login details).