Please use the postcode checker to confirm that you live within the practice boundary area before completing a registration form or change of address form.

If you are a new patient, register with us using this link - New Patient Registration Form for Castle Medical Group

Our Registrations Team would be grateful if you could complete as many questions as possible to make registering your information quicker and easier.

If you're an existing patient and have changed address, please complete the change of address form.

Due to the pressures of new housing, leading to our list size constantly increasing, if an existing patient moves to a new home outside of our practice boundary, we ask you to register with another practice. We're unable to make any exceptions to this rule.

If you are ill whilst away from home or if you're not registered with a GP but need to see one, you can receive emergency treatment from the GP practice local to where you are staying for 14 days. After 14 days you will need to register as a temporary or permanent patient.  This is classes as immediate and necessary treatment.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use, however, practices do not have to accept you as a temporary patient, although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

The Practice has accessable toilets for our disabled patients and a lift for easy access to the first floor consulting rooms, three disabled car parking spaces at the front of the building and more towards the rear of the building.  

Please note that although we are able to accommodate wheelchairs and indeed, have some wheelchairs for use in the lobby, we are not able to accommodate motorised scooters inside the Practice and we ask that you park these in an appropriate place outside please.  

If you need assistance with accessing the Practice and are unable to bring someone along with you to help, please let our Patient Services Team know when you book your appointment and we will make every effort to help.

The practice has a Hearing Loop system in the main Reception/Waiting Room area.

We can request a translation service for our non English speaking patients.  Please allow as much time as possible when booking for this service.

These fact sheets have been written to explain the role of UK health services and the National Health Service (NHS) to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: