Patient Services Advisor - Part-time 25 hours

We are looking for someone who is friendly and enthusiastic with effective communication and customer service skills.  Previous experience working in the NHS and using SystmOne is desirable.  Must be able to work between 7.30am and 6.30pm on a rota basis and have flexibility to work a weekend or evening if required.  

Castle Medical Group is located in the market town of Ashby de la Zouch with a patient population of 18,000.

We offer a wide range of services for our patients whether this be face to face, telephone, online or video. We pride ourselves on delivering excellent quality patient focused care.

Our practice premises have good modern facilities including a minor surgery suite and ample car parking.

The practice is well led with a friendly and supportive team. Our clinical team has a wide skill mix including 7 GP partners, salaried GPs, ANPs, paramedics, pharmacist, nurses, HCA’s, phlebotomist, and mental health practitioner.

Our clinical team is supported by an extensive and experienced management, patient services, and administration team.

We are a training practice, keen to share our knowledge and support our team to develop. Peer support is available.

We are an active member of our Primary Care Network working alongside our fellow practices.

We offer a competitive salary, excellent career progression and access to the NHS pension scheme.

For more information or to apply by CV and covering letter please contact:

Closing date:  Subject to finding the right candidate

Please click here for the Patient Services Advisor job description