NHS Friends and Family Results

Answer Total
Good 7
Very Good 43
Poor 11
Very Poor 13
Neither Good Nor Poor 6
Don't Know 2

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Always able to book an appointment, repeat prescriptions dealt with quickly, always friendly staff at the surgery on the front desk and clinicians and nurses. Overall best doctors I have ever been to. Thursday 16 October
You would have a very good if it wasn’t for trying to make appointments a nightmare, with new system. The receptionist area, have hardly any staff is very frustrating Monday 29 September
I'm trying to see a professional to help my son. Being unable to find a suitable option on the notoriously despised "rapid health" system, followed by numerous unanswered call attempts on Friday I find myself here for a sit and wait appointment it's now been over an hour and the numbness in my bum and stiffness in my lower back from these chairs will probably result in me having to have a return visit to address them! Monday 1 September
Needs a complete overall of the receptionists Wednesday 13 August
I think the reception staff are very unhelpful, all they do is sit there Thursday 3 July