If you have any concerns that you wish to raise, please feel free to email us: castlemedicalgroup.noreply@nhs.net

Your comments and suggestions are important to us, please click the image and complete the form to send them to us. Please only use this form for comments about the practice and suggestions as to how we can improve our service.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To raise a complaint, please click the image. For more information on our complaints procedure, please click here.